Terms of Service
Last updated: January 1, 2026
The basics
PLANAROO is an event planning and vendor procurement platform. By using it, you agree to these terms. If you don't agree, don't use the platform.
Your account
You're responsible for keeping your login secure. If someone uses your account, that's on you. Use a strong password. Enable two-factor auth. Don't share credentials.
What you can do
Use PLANAROO to plan events, send RFPs, submit bids, and book vendors. Use it for business purposes. Don't use it to spam, harass, or break laws.
What we charge
Free for planners. Free for vendors to join. We take 3% of transactions when a booking happens through PLANAROO. That's it. No hidden fees.
Vendor agreements
When you book a vendor through PLANAROO, you're entering a contract with that vendor — not with us. We facilitate the connection; we don't guarantee the service.
Your content
You own your event data, RFPs, and bids. You grant us a license to display and process that content to run the platform. We won't use it for anything else.
Disputes
If something goes wrong between a planner and vendor, try to work it out directly. We'll help mediate if needed, but we're not responsible for vendor performance.
Termination
You can delete your account anytime. We can terminate accounts that violate these terms. If we shut down (we won't), you'll get your data first.
Questions?
Email legal@planaroo.app.